A note from our family
Eight years in, two WhatsApp lines, hundreds of UAE families. We are not the biggest kennel in Dubai — and we never tried to be. We are the one your children will ask for by name.
— the Good Shepherd family
Family-run since 2018 · 500+ UAE families · 5.0 ★ on Google
The name
The name comes from the parable of the Good Shepherd — the one who knows each of his sheep by name, who leaves the ninety-nine to find the one, who lays down his life rather than runs.
We are not pastors, and a puppy is not a parable. But the idea of being known, of not being a number on a docket, of having someone who actually answers when you call — that idea sits at the centre of how we run this kennel. The same family answers the WhatsApp on day one and on year five.
Eight years, one family
2018
We started the way most honest kennels start: a few crates, a vet on speed dial, and a phone number we answered ourselves. We didn't have a brand — we had a feeling about how puppies should leave the door.
2020
Sales, support, delivery. Different conversations, different tempos. We separated them so families would never wait — and so a delivery question would not get lost behind a sales enquiry.
2022
Specialty bloodlines from verified European and Russian breeders, climate-aware advice for UAE summers, and a vet partnership that meant every puppy was seen before the front door of its new home.
2024
Marina, Palm, Ranches, Saadiyat — five hundred homes, twenty-five breeds, one support line. We have turned away the wrong matches, and that turned out to be the loudest thing on the whole website.
Credentials & licensing
We're a registered & licensed online pet shop operating from the Sharjah Publishing City Free Zone. Every transaction goes through the registered company account; every puppy ships with vaccination paperwork and a microchip number issued by a UAE-licensed vet.
The full trade-licence certificate is available on request — drop us a WhatsApp and we'll send the PDF before any purchase decision.
Seven promises, in writing
Every puppy leaves with the same seven things in the carrier. No surprises on delivery day, no fine print after.
Document
№ 01/07
Vaccine card photo and microchip number in the carrier on delivery day. Every puppy leaves us vaccinated, microchipped, and dewormed. We recommend booking a check-up with a trusted vet before handover — and if anything is wrong, we take the puppy back. A written health guarantee from a clinic is available on request.
Document
№ 02/07
Door-to-door across all 7 emirates of the UAE. International imports available on request.
Document
№ 03/07
Two dedicated lines — Sales/Support and Delivery — open for as long as your puppy is with you.
Document
№ 04/07
No hidden fees, no surprise add-ons. The price you see is the price at your door.
Document
№ 05/07
We help you choose a breed that thrives in UAE summers — not one that suffers in them.
Document
№ 06/07
If a breed is wrong for your home, we tell you. Some sales we turn down. That is the whole point.
Document
№ 07/07
Every puppy leaves the kennel vaccinated, microchipped, and dewormed — paperwork included. Step-by-step vaccination guidance is available on request.
From the families
Six stories, six homes. Different breeds, same family on the other end of the line.
“They actually said no when I described our apartment. Then they came back with a Cavapoo two weeks later and it was perfect. Who turns down a sale?”
Sara
Dubai Marina · Cavapoo · 2024
“Delivered to our villa in Arabian Ranches with a vaccine card, a carrier, and a starter food bag. The driver waited until our kids met him.”
Adam
Arabian Ranches · Golden Retriever · 2023
“It is two years later and they still answer my WhatsApps about grooming and food. I have referred four families. They have never once pitched me anything.”
Priya
JVC · Maltipoo · 2022
“We came for a Pomeranian and left with a Maltese. Honestly, they listened harder than the vet did. Five years on, still the kindest decision we made.”
Layla
Jumeirah · Maltese · 2020
“My husband is allergic. They walked us through the hypoallergenic breeds, sat with us through a video call, and never pushed. A Cockapoo joined the family three weeks later.”
Rachel
Palm Jumeirah · Cockapoo · 2024
“We are in Abu Dhabi and they still made it feel local. The puppy arrived calm. The follow-up the next morning is something pet shops never do.”
Khalid
Saadiyat Island, Abu Dhabi · French Bulldog · 2024
